21+ · Safe Gaming

nex8 Responsible Gaming —
Stay in Control

Gambling is entertainment, not a way to earn income. At nex8, players can set their own limits, and we provide tools to help you play safely.

Understand the true nature of gambling

You can play football betting, Live Casino, Slots, and other games on the nex8 platform. These games are for entertainment — they are not a form of trade or investment. Outcomes in gambling can vary, but a responsible player is one who thinks carefully before making decisions.

Regularly reviewing your finances, time spent, and frequency of play is the key way to keep gambling as entertainment. Most players assume gambling will not become a problem until they set a Self-Limit — but it is better to take precautions early rather than seek help after feeling the pressure of financial losses.

We prioritise the safety and enjoyment of Myanmar players. That is why nex8 provides hands-on tools, measures, and a process for requesting restrictions.

21+ Requirement

nex8 games are for players aged 21 and over only. Anyone under 21 is not permitted to play any games. Age verification is checked at the time of account registration.

Notice

Gambling is not a source of income. Only play with money you can afford to lose — do not use your income to cover gambling losses.

Protection tools we provide

Deposit Limit

You can set a limit on how much you want to deposit within a day, a week, or a month in advance. Once that limit is reached, no further deposits can be made. This way, you cannot spend more than the amount you have set.

Session Time Limit

You can set a limit on how long you play in a single session or per day. Once the time is up, the platform will send you a reminder and you must stop playing.

Self-Exclusion

If you feel that gambling has become a problem, you can temporarily close your account for a set period (one week to 6 months). During this time, you cannot access any gambling — and this cannot be changed once the exclusion is in place.

Time-Out

With the time-out tool, you can pause gambling for anywhere from 24 hours to 30 days. You can only regain access after the restriction period ends — no deposits or play are possible in the meantime.

Check Your Gambling History

You can view your deposit, withdrawal and gambling records over a selected time period. These records give you a clear picture of your gambling patterns and help you assess yourself honestly.

24/7 Support Contact

If you experience a gambling problem, you can reach out to nex8's Myanmar-language Live Chat or email [email protected] at any time, 24/7. We put our players' wellbeing first.

How to Check Yourself

Answer the questions below honestly — if you answer "Yes" to several of them, don't hesitate to contact our support team.

1

Have you ever had financial problems because of gambling?

If you have been in financial difficulty and thought of gambling as a way to solve it, that is an early warning sign worth taking seriously.

2

Do you keep gambling trying to win back what you've lost?

Chasing losses — continuing to bet in an attempt to recover money you've lost — is a clear sign of problem gambling.

3

Has gambling damaged your relationships with family or others?

If you feel you have to hide your gambling from others, that is a clear sign of a problem. Make the decision to ask for help.

4

Have you tried to stop gambling but failed?

If you cannot stop gambling on your own, you may need professional support along with other available resources.

Principles of Responsible Gambling

  • Only gamble with money you can afford to lose (your "entertainment budget") — no matter how much bonus you receive, this principle should not change.
  • Set a time limit before you play and stop as soon as it's up — continuing to play will not undo any losses.
  • Do not drink alcohol while gambling — play with a clear head so you can make good decisions.
  • Do not mix gambling with health issues, financial problems or stress.
  • Do not expect big wins — games are based on chance and outcomes cannot be predicted in advance.
  • Gambling is not a way to escape pain — if you are going through a difficult time, contact our support team first.
  • See gambling only as entertainment to enjoy — not as a source of income.
  • If a family member or someone close to you has a gambling problem, you can also contact us — you don't have to deal with it alone.

Self-Exclusion Process

If you feel that gambling has become a problem, you can use nex8's Self-Exclusion process as follows.

1

Contact Us via Live Chat

Access nex8's Myanmar-language Live Chat 24/7 and say "I want to self-exclude" — our team will take it from there.

2

Choose Your Period

One week, one month, three months or 6 months — you can choose the exclusion period based on your needs. During that period, your account cannot be accessed by any means.

3

Confirm Your Exclusion

We will keep your account closed until the period ends and will stop sending you any promotional emails — our support team will provide you with a clear confirmation.

4

Reopen After the Period Ends

Once the period ends, you can contact us at [email protected] to request access again. We cannot reopen your account before the period is up — this protection is a commitment we make to our players.

Contact Us by Email

For responsible gambling enquiries or to request a self-exclusion, email us at
[email protected]
in Myanmar language. We read and respond 24/7.

Data Security

Self-exclusion requests and personal information are protected with SSL encryption. This data is never shared with any third party.

Deposit Limits and Money Management

At nex8, you can play with a minimum deposit of 10,000 Ks. Deposit and withdrawal methods are KBZPay, Wave Money, AYA Pay, and CB Pay, with a minimum withdrawal of 10,000 Ks. You can set your own deposit limit at any time and we will honour it.

When your playing budget runs out, stop immediately — telling yourself "one more time" is the first sign of a problem. Treat your gambling budget like an entertainment expense, the same as coffee or a meal out, and only play with money you can afford to lose.

Protecting Under-21s

nex8 games are for players 21+ only. We encourage parents to lock devices, set screen PINs, and use browser parental controls to prevent children or teenagers from accessing gambling.

  • Do not stay logged into your nex8 account on a phone that children can access
  • Keep children away from your computer or phone while you are playing
  • If you want to report a minor accessing gambling, email [email protected] immediately

Entertainment only —
play responsibly

Using the protection tools is not a barrier to playing — setting limits is simply what a responsible player does

What You Should Know About Responsible Gambling

Contact nex8 Live Chat to request a deposit limit (daily, weekly, or monthly), a session time limit, or a Time-Out. You can also send a request by email to [email protected]. We will respond within 24 hours.

No. During a Self-Exclusion period, deposits, gameplay, and access to any games are not permitted. We can only reopen your account after the period ends and you contact us. This is a committed service to protect players.

Financial problems caused by gambling, prioritising gambling over family or work, chasing losses by continuing to play, hiding gambling activity, and being unable to stop even when you want to — these are common signs. If you recognise any of them, contact us.

You can email [email protected] with the details on behalf of a family member or someone close to you. We will review the player's account and take the necessary action. We handle these matters as a priority, with full protection of personal information.

Increasing a deposit limit (raising the limit) cannot be done immediately — it will be processed after a waiting period, and you should not request this today. However, reducing a limit can be done immediately. This policy is maintained for player protection.

nex8 uses SSL encryption and upholds fair play. Players' funds and personal information are protected. Players can request limits, and support is available 24/7 in Burmese. These measures demonstrate that the platform is safe and trustworthy.