nex8 Privacy Policy
This policy explains how nex8 protects your personal information, why we collect it, and what your rights are.
Last Updated: 30 October 2026
Introduction
nex8 is a platform serving players in Myanmar with football betting, live casino, slots, and other games. We are committed to responsibly protecting the personal information you provide when using our services.
This Privacy Policy ("Policy") applies to the nex8 website, mobile platform, and all related services. We recommend reading and understanding this Policy carefully. By continuing to use our services, you are considered to have agreed to the terms set out in this Policy.
Scope of This Policy
This Policy applies to anyone who uses the nex8 platform — whether they have a registered account or are browsing as a guest. It also explains how we interact with the third parties involved in delivering our services.
Section 1 — Data We Collect
We collect the following categories of data in order to provide and improve our services.
1.1 Data You Provide Voluntarily
- Name and date of birth
- Email address
- Phone number (for verification before account creation)
- Payment service information related to deposits and withdrawals
- Support requests and communication records
1.2 Data Collected Automatically
- IP address and browser type
- Device operating system and model
- Login time (Myanmar Standard Time — MMT)
- Game history, bets, and financial transactions
- Data collected via cookies and similar tracking technologies
1.3 Data Received from Third Parties
We receive data from KYC (Know Your Customer) checks, financial targeting reviews, and fraud prevention tools. This data is handled only in ways that match the purposes set out in this policy.
Section 2 — How We Use Data
We use the personal information we collect only for clear purposes. The types of use are:
2.1 Account Management and Service Delivery
- Verifying accounts and granting access
- Processing deposits and withdrawals
- Providing bonuses and promotions
- Maintaining gaming history
2.2 Safety and Protection
- Detecting and preventing fraud and money laundering
- Applying responsible gaming tools (limits, self-exclusion)
- Preventing underage players from accessing the platform
- Maintaining platform security through SSL encryption
2.3 Communication and Service Improvement
- Providing support via 24/7 live chat and email
- Sending player notifications (successful deposits, alerts)
- Announcing service updates
- Sending promotion-related notifications you may be interested in (you can opt out if you prefer)
2.4 Platform Improvement and Analytics
We run anonymized data analyses to improve platform performance and enhance the player experience. Data obtained through this process cannot be used to directly identify any individual.
Section 3 — Cookies and Tracking Technologies
When you visit the nex8 website, we use cookies. Cookies are small data files stored in your browser, and they are intended to improve our service.
3.1 Essential Cookies
These cookies are required for core website functions — maintaining active login sessions and verifying payment security — so they cannot be disabled.
3.2 Analytics Cookies
These cookies help us understand how many people access the platform and from where. Data is collected in aggregate and handled in anonymized form.
3.3 How to Control Cookies
You can restrict or delete cookies through your browser settings. However, if you disable essential cookies, some services may not work fully.
Section 4 — Data Sharing
We do not sell your personal information to third parties. This means we operate transparently, without involving companies registered under our corporate name. However, we may disclose data to relevant parties when necessary to deliver our services.
4.1 Service Providers
Third parties such as payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay), game providers, and server hosting providers handle data only according to our instructions. We ensure their data protection practices are consistent with our policy.
4.2 Legal Requirements
We may disclose appropriate data when required by law, court order, or safety-related investigations. This may be necessary to fulfill our legal obligations.
4.3 Business Changes
In the event of a company merger, acquisition, or sale of assets, your data may be transferred to the successor organization. If this happens, we will notify you in advance.
Section 5 — Data Retention Period
5.1 Account Data
We retain your data for as long as your account is active. If you close your account, data may be retained for as long as necessary due to legal obligations that must be properly fulfilled.
5.2 Financial Records
Financial records are retained for the period required by financial regulations, as they are subject to anti-money laundering requirements.
5.3 Support Interaction Records
Records of interactions between players and our support team are retained for an appropriate period for quality assurance and resolving complaints.
Section 6 — Data Security
nex8 applies reasonable technical and organizational safeguards to protect your personal information.
6.1 Technical Protection
- Data transfer protection through SSL (Secure Socket Layer) encryption
- Encrypted storage of data in the database
- Strict enforcement of an access control system
- Regular security checks and monitoring
6.2 Operational Protection
- Data access restricted on a "need-to-know" basis
- Regular personal data protection training provided to staff
- A data breach response plan is in place
6.3 In the Event of a Data Breach
If a security breach occurs that may affect your personal data, we will notify you as quickly as possible and take the necessary steps to protect you.
Section 7 — Your Rights
You have the following rights regarding the personal data we hold about you.
Right of Access
If you want to know what data we hold about you, you can contact our support team and request it. We will provide the information without unnecessary delay.
Right to Rectification
If the data we hold appears to be incorrect, you can request that it be corrected. Please let us know whenever your address or contact details change.
Right to Erasure
You can request that your data be deleted in cases that do not conflict with legal obligations. Data that must be retained due to legal requirements, such as financial records, cannot be removed.
Right to Restriction
You can request that we restrict the processing of your data while a dispute about that processing is ongoing.
Right to Portability
You can request to receive the data you have provided in a readable format.
How to Submit a Request
To exercise any of these rights, email us at [email protected] or contact us via 24/7 live chat. We will respond as quickly as we can.
Section 8 — Minors
nex8 services are intended for users aged 21 and above only. We do not knowingly or intentionally collect personal data from anyone under 21. If you are a parent or guardian and believe your child is attempting to access nex8 services, please contact us and we will take action.
Section 9 — Policy Updates
nex8 may update this privacy policy from time to time. When changes are made, the "Last Updated" date shown at the top of this policy page will be revised. For significant changes, we will notify you through the service. Continued use of the services after any update will be taken as your acceptance of the revised policy.
Contact
If you have any questions or concerns about this privacy policy, please contact us at:
- Email: [email protected]
- Live Chat: Available 24/7 in Myanmar language
Our support team is available at any time on Myanmar Standard Time (MMT) to assist you.